PARADOXX LTD ORDERS + RETURNS POLICY

ORDERS

Your order will only be processed if your credit card billing address and card security code can be verified by our credit card payment acquisition company. Only at our discretion we will ship to a separate delivery address.

DELIVERY

We offer Free Standard Delivery to UK and Ireland (shipping in 3-5 working days) on all orders containing 2 or more products. For any order queries please email info@weareparadoxx.com.

RETURNS

Your satisfaction is important to us! We have a 14-day return policy. If your WE ARE PARADOXX order is faulty or it arrives damaged, simply return the unused portion and we will gladly issue a refund or exchange. We cannot offer merchandise exchanges on orders shipped internationally.

  1.  Prior to returning your item(s), please email us at info@weareparadoxx.com with your order number in order to obtain a Return Request Form to complete and details on where to send your returned items. We recommend using an insured and traceable delivery method. WE ARE PARADOXX is not responsible for any returns lost in transit. Return shipping fees are not refundable.
  2. Your return or exchange request will be processed promptly. Most returns will be processed within 3-5 business days of receipt. Once received we will send an email confirming the receipt and processing of your return or exchange request.
  3.  We will refund the original form of payment to the original purchaser within 48 to 72 hours of receiving your return. We regret that we are unable to refund the original shipping charges.
  4.  Unfortunately, we cannot provide refunds for WE ARE PARADOXX products purchased at other retailers. Only products purchased on weareparadoxx.com may be returned for refund.

If you have questions about returns please contact us via email at info@weareparadoxx.com.